Understanding error codes that appear on your Samsung oven can save time and money by helping you identify potential issues quickly. Samsung ovens come with advanced features, but like any appliance, they can sometimes display error codes to indicate a problem. This guide covers common Samsung oven error codes, their causes, and possible troubleshooting steps, making it your one-stop solution to error code troubleshooting.
Samsung Oven error codes
| Error Code | Meaning | Cause | Possible Fix |
|---|---|---|---|
| u | Pan Detection Error | Cooktop fails to detect suitable cookware. | Ensure cookware is induction-compatible. Adjust placement or replace with the proper size and material. |
| Cooktop in Use | Cooktop in Use | One or more burners or cooktop elements are turned on. | Turn off all cooktop burners or elements before attempting to start the Self Clean cycle. |
| -dE- or -dC- | Partition Installation Error | Missing or incorrectly installed partition. | Reinsert the partition securely. Refer to the manual for proper positioning in Twin Mode. |
| door | Door Not Closed | The oven door is not securely shut or door plunger switch is faulty. | Inspect and close the door completely. Check the door plunger switch; replace if necessary. |
| tESt or tE5t | Demo Mode Activated | Demo Mode is activated, preventing it from heating. | Consult the user manual to turn off Demo Mode, typically via button combinations. |
| bAd LinE | Power Connection Error | Improper or loose electrical connection. | Check the power connection according to the installation manual. Secure any loose connections. |
| C-10 | Diagnostic Mode Error | Temperature may be too hot or cold at the start of the test. | If this code occurs during diagnostics but the oven heats correctly, you can ignore it. If it shows during cooking, reset the oven. |
| C-24 | Overheating Detection | The oven is heating too quickly. | Check the rear vent for blockages, open and close the oven door, and let it cool. |
| F1 | Oven Temperature Sensor Failure | The temperature sensor or wiring is defective. | Check the sensor connection; replace if loose or faulty. |
| F3 | Oven Temperature Sensor Shorted | The temperature sensor has short-circuited. | Inspect the sensor for shorts and replace if necessary. |
| F9 | Oven Door Lock Failure | The door lock motor or switch is malfunctioning. | Inspect the door lock mechanism; repair or replace if faulty. |
Common Samsung Oven Error Codes and Troubleshooting
Pan Detection Error (u)
- Meaning: This error, commonly displayed as “u,” is specific to induction cooktops. It occurs when the cooktop fails to detect suitable cookware.
- Cause: The cookware used may be too small, made from the wrong material, or incorrectly placed on the cooktop.
- Resolution: Ensure the cookware is induction-compatible. Adjust the placement, or replace it with the proper cookware size and material.
Cooktop in Use
- Meaning: This error appears when trying to run Self Clean mode while the cooktop is still in use.
- Cause: One or more burners or cooktop elements are turned on, preventing the oven from entering Self Clean mode.
- Resolution: Turn off all cooktop burners or elements before attempting to start the Self Clean cycle.
Partition Installation Error (-dE- or -dC-)
- Meaning: This error occurs when the oven detects a partition issue. The partition is either not installed, improperly installed, or not seated correctly.
- Cause: Missing or incorrectly installed partition.
- Resolution: Reinsert the partition and ensure it is securely in place. Refer to the user manual for proper partition positioning in Twin Mode.
Door Not Closed (door)
- Meaning: This code indicates the oven door is not fully closed.
- Cause: The oven door is not securely shut, or the door plunger switch is faulty.
- Resolution: Inspect the door and ensure it is completely closed. Check the door plunger switch (a small, round, black cap that extends when the door is open). If the switch does not function correctly, you may need service assistance.
Demo Mode Activated (tESt or tE5t)
- Meaning: This error appears when the oven is in Demo Mode, preventing it from heating.
- Cause: Demo Mode is activated, often inadvertently, during setup or testing.
- Resolution: Consult your user manual to turn off Demo Mode. Typically, Demo Mode can be deactivated via specific button combinations.
Power Connection Error (bAd LinE)
- Meaning: This error indicates a problem with the power connection to the oven.
- Cause: Improper or loose electrical connection.
- Resolution: Check the power connection according to the installation manual. Secure any loose connections, or contact a qualified professional for installation assistance.
Diagnostic Mode Error (C-10)
- Meaning: This error is usually seen when running a self-diagnosis test through Samsung’s SmartThings app.
- Cause: The oven temperature may be too hot or too cold at the start of the test, which triggers the code due to a sensor limitation.
- Resolution: If this code occurs during diagnostics but the oven is heating correctly, you can ignore it. If it shows up during regular cooking, try resetting the oven. If the issue persists, contact service support.
Overheating Detection (C-24)
- Meaning: The oven is heating too quickly, detected by the temperature sensor.
- Cause: The oven’s rear vent might be blocked, preventing proper heat dissipation.
- Resolution: Check the vent on the back of the cooktop and remove any obstructions, such as pans. Open and close the oven door a few times to allow the heat to escape. You may also want to power off the oven and let it cool with the door open for a few minutes.
Additional Samsung Oven Error Codes and Their Fixes
While the common error codes listed above cover many of the potential issues, other error codes can appear on Samsung ovens that also need troubleshooting. Here’s a list of additional error codes and their fixes:
F1 Error
- Meaning: Oven temperature sensor failure.
- Cause: The temperature sensor or wiring is defective.
- Resolution: Check the sensor connection. If loose or faulty, it may need replacement. Contact support if the issue persists.
F3 Error
- Meaning: Oven temperature sensor shorted.
- Cause: The temperature sensor has short-circuited.
- Resolution: Inspect the sensor for shorts and replace if necessary.
F9 Error
- Meaning: Oven door lock failure.
- Cause: The door lock motor or switch is malfunctioning.
- Resolution: Inspect the door lock mechanism. If faulty, the lock motor or switch may need to be repaired or replaced.
All Other Samsung Oven Error Codes
If your Samsung oven displays an error code not listed above, follow these general troubleshooting steps:
- Power Cycle: Use the power button to turn the oven off and on again.
- Circuit Breaker: If the error returns, turn off the circuit breaker for the oven, wait 30 seconds, and turn it back on.
- Request Service: If the error code continues to appear after a reset, visit Samsung’s support center for further assistance or schedule a service call.
Conclusion
Understanding and troubleshooting Samsung oven error codes can help avoid unnecessary repairs and service calls. With this comprehensive guide, you have a go-to resource for identifying the most common error codes and resolving them at home.