Samsung dishwashers are renowned for their advanced features and efficient performance. However, like any appliance, they can encounter issues that trigger error codes. Understanding these error codes is essential for diagnosing problems and ensuring your dishwasher operates smoothly. This comprehensive guide will detail all possible error codes for Samsung dishwashers, their meanings, and troubleshooting steps to resolve each issue.
Samsung Dishwasher Error Codes
| Error Code | Meaning | Cause | Possible Fix |
|---|---|---|---|
| Auto and Express 60 | Panel detects a stuck button | N/A | Turn off the dishwasher. Touch every button on the panel. If any buttons are not working correctly, or the error code returns, visit the Support Center to request service. |
| Auto and Heavy | Too much water in the dishwasher | Drain issue | Inspect the dishwasher’s drain connection at the sink, check the drain hose, run water in the sink, and clean the drain, filter, and sump in the tub. |
| Auto, Normal, and Express 60 | Panel detects a stuck button | N/A | Turn off the dishwasher. Touch every button on the panel. If any buttons are not working correctly, or the error code returns, visit the Support Center to request service. |
| Auto and Normal | Dishwasher is too hot | Overheating | Empty the dishwasher, add detergent, and run a normal cycle. If the error still occurs, switch off power to the dishwasher at the circuit breaker and visit the Support Center. |
| Auto | Incorrect water pressure or temperature | N/A | Verify the water pressure and temperature meet the water supply requirements. Floodsafe hoses are not compatible. Ensure the water supply is turned on. If the error persists, request service. |
| Delicate and Quick | Sensor cannot detect that the door is closed | N/A | Make sure the door is closed properly. If it is, visit the Support Center to request service. |
| Delicate | Dishwasher can’t drain | Drain issue | Inspect the drain connection, check the hose, run water in the sink, and clean the drain, filter, and sump. |
| Express 60 | Incorrect water pressure or temperature | N/A | Verify the water pressure and temperature meet the water supply requirements. Floodsafe hoses are not compatible. Ensure the water supply is turned on. If the error persists, request service. |
| Heavy, Delicate, Quick | Temperature sensor is failing | N/A | Empty the dishwasher, add detergent, and run a normal cycle. If the error persists, switch off power and request service. |
| Heavy, Delicate, and Smart Auto | Temperature sensor is failing | N/A | Empty the dishwasher, add detergent, and run a normal cycle. If the error persists, switch off power and request service. |
| Heavy and Delicate | Heater is failing | N/A | Empty the dishwasher, add detergent, and run a normal cycle. If the error persists, switch off power and request service. |
| Heavy and Express 60 | Unable to heat | N/A | Visit the Support Center to request service. |
| Heavy and Quick | Too much water in the dishwasher | Drain issue | Inspect the drain connection, check the hose, run water in the sink, and clean the drain, filter, and sump. |
| Heavy, Quick+, and Smart Auto | Temperature sensor is failing | N/A | Empty the dishwasher, add detergent, and run a normal cycle. If the error persists, switch off power and request service. |
| Heavy and Quick+ | Unable to heat | N/A | Visit the Support Center to request service. |
| Heavy and Smart Auto | Too much water in the dishwasher | Drain issue | Inspect the drain connection, check the hose, run water in the sink, and clean the drain, filter, and sump. |
| Heavy (models without Express 60) | Leak sensor detects moisture | Possible leak | If you see a leak, see the troubleshooting guide. If no leak is visible, give it time to dry, unplug or turn off the circuit breaker if the noise bothers you, and check for overfilled detergent. If the error persists, request service. |
| Heavy (models with Express 60) | Too much water in the dishwasher | Drain issue | Inspect the drain connection, check the hose, run water in the sink, and clean the drain, filter, and sump. |
| Normal, Delicate, and Quick | Water is too hot | Hot water supply issue | Verify the hot water supply is not set above 176°F. If the error persists, request service. |
| Normal, Delicate, and Smart Auto | Water is too hot | Hot water supply issue | Verify the hot water supply is not set above 176°F. If the error persists, request service. |
| Normal and Delicate | Panel detects a stuck button | N/A | Turn off the dishwasher, touch every button, and check for issues. If the error returns, request service. |
| Normal, Heavy, and Express 60 | Thermistor has short-circuited | N/A | Visit the Support Center to request service. |
| Normal, Heavy, and Quick | Not enough water in the dishwasher | N/A | Empty the dishwasher, add detergent, and run a normal cycle. If the error persists, switch off power and request service. |
| Normal, Heavy, and Smart Auto | Not enough water in the dishwasher | N/A | Empty the dishwasher, add detergent, and run a normal cycle. If the error persists, switch off power and request service. |
| Normal and Heavy | Thermistor is not operating correctly | N/A | Visit the Support Center to request service. |
| Normal and Quick | Dishwasher is too hot | Overheating | Empty the dishwasher, add detergent, and run a normal cycle. If the error persists, switch off power and request service. |
| Normal, Quick+, and Smart Auto | Water is too hot | Hot water supply issue | Verify the hot water supply is not set above 176°F. If the error persists, request service. |
| Normal and Quick+ | Dishwasher is too hot | Overheating | Empty the dishwasher, add detergent, and run a normal cycle. If the error persists, switch off power and request service. |
| Quick+ | Panel detects a stuck button | N/A | Turn off the dishwasher, touch every button on the panel, and check for issues. If the error returns, request service. |
| Quick and Smart Auto | Too much water in the dishwasher | Drain issue | Inspect the drain connection, check the hose, run water in the sink, and clean the drain, filter, and sump. |
| Smart Auto | Temperature sensor is failing | N/A | Empty the dishwasher, add detergent, and run a normal cycle. If the error persists, switch off power and request service. |
| LE | Water Leakage Error | Clogged drain, damaged door seal, or water supply issue. | Check for visible leaks and secure connections. Inspect the drain pump and water supply hose. |
| OE | Over Drain Error | Malfunctioning float switch or clogged drain hose. | Inspect the drain hose for kinks or blockages. Ensure the float moves freely. |
| 4C | Water Supply Error | Closed or blocked water supply valve, clogged inlet filter, or issues with the water supply line. | Check the water supply valve and filter for cleanliness and functionality. |
| 5C | Drain Error | Clogged filter, drain hose, or malfunctioning drain pump. | Clean the filter and check the drain hose for blockages. Inspect the drain pump if necessary. |
| 6C | Sensor Error | Problem with one of the sensors within the dishwasher. | Requires technician assistance to diagnose and repair internal components. |
| 7C | Heating Error | Malfunctioning heating element or temperature sensor. | Check the heating element for continuity and replace if necessary. |
| 8C | Rinse Aid Error | Problem with the rinse aid dispenser. | Ensure the rinse aid compartment is filled and clean or replace the dispenser if clogged. |
| 9C | Communication Error | Communication issue between the control board and display panel. | Reset the dishwasher and check wiring connections. Replace the control board if necessary. |
| 10C | Water Level Sensor Error | Problem with the water level sensor detecting the amount of water. | Replace the water level sensor if it’s malfunctioning. |
| 11C | Control Board Error | Fault with the control board. | Requires technician diagnosis and replacement of the control board if needed. |
| 12C | Internal Error | Internal error that may require a factory reset. | Perform a factory reset or call for service to diagnose and repair. |
| 13C | Door Lock Error | Issue with the door lock mechanism preventing operation. | Check the door latch and locking mechanism for obstructions or damage. |
| 14C | Drain Pump Error | Issue with the drain pump operation. | Inspect the drain pump for blockages or damage and ensure it is functioning correctly. |
| 15C | Motor Error | N/A | Inspect the motor for issues or seek professional help if needed. |
Error Codes and Their Meanings
LE (Water Leakage Error)
The LE error code indicates a water leakage issue. This could be due to a clogged drain, a damaged door seal, or a problem with the water supply. Check for any visible leaks and ensure that all connections are secure. If the issue persists, inspect the drain pump and water supply hose for damage.
OE (Over Drain Error)
The OE error code signifies an overdrain condition, where the dishwasher detects too much water in the tub. This could be caused by a malfunctioning float switch or a clogged drain hose. Inspect the drain hose for kinks or blockages and ensure the float moves freely.
4C (Water Supply Error)
The 4C error code indicates that the dishwasher is not receiving sufficient water. This can happen due to a closed or blocked water supply valve, a clogged inlet filter, or issues with the water supply line. Check the water supply valve and filter to ensure they are clean and functional.
5C (Drain Error)
The 5C error code signals a drain problem. This could be due to a clogged filter, drain hose, or a malfunctioning drain pump. Start by cleaning the filter and checking the drain hose for blockages. If the issue persists, the drain pump may need to be inspected or replaced.
6C (Sensor Error)
The 6C error code suggests a problem with one of the sensors within the dishwasher. This may require a technician’s assistance to diagnose and repair, as it involves inspecting internal components.
7C (Heating Error)
The 7C error code indicates that the dishwasher is unable to heat the water to the desired temperature. Possible causes include a malfunctioning heating element or temperature sensor. Check the heating element for continuity and replace it if necessary.
8C (Rinse Aid Error)
The 8C error code signifies a problem with the rinse aid dispenser. Ensure that the rinse aid compartment is filled correctly. If the dispenser is clogged or damaged, it may need cleaning or replacement.
9C (Communication Error)
The 9C error code indicates a communication issue between the control board and the display panel. This may require a reset of the dishwasher or a check of the wiring connections. If the error persists, the control board may need replacement.
10C (Water Level Sensor Error)
The 10C error code suggests a problem with the water level sensor. This sensor detects the amount of water in the tub. If it’s malfunctioning, it may require replacement to restore proper function.
11C (Control Board Error)
The 11C error code indicates a fault with the control board. This may require a technician to diagnose and replace the board if necessary.
12C (Internal Error)
The 12C error code signifies an internal error that may require a factory reset or a service call to diagnose and repair.
13C (Door Lock Error)
The 13C error code indicates an issue with the door lock mechanism. This may prevent the dishwasher from operating. Check the door latch and locking mechanism for any obstructions or damage.
14C (Drain Pump Error)
The 14C error code signifies an issue with the drain pump operation. Inspect the drain pump for blockages or damage and ensure that it is functioning correctly.
15C (Motor Error)
The 15C error code indicates a malfunction with the motor. This may require inspection and potential replacement by a qualified technician.
Troubleshooting Steps
- Reset the Dishwasher: Sometimes, simply resetting the dishwasher can clear temporary error codes. To reset, turn off the power at the circuit breaker, wait for about a minute, and turn it back on.
- Inspect Connections: Check all hoses and connections for leaks, kinks, or blockages. Ensure that the water supply valve is fully open.
- Clean Filters: Regularly clean the dishwasher filters to prevent clogging and maintain optimal performance.
- Check the Control Panel: Ensure that there are no stuck buttons or issues with the control panel that could cause errors.
- Seek Professional Help: If error codes persist or if you are uncomfortable troubleshooting, contact a professional technician for assistance.
Samsung Dishwasher Blinking or Flashing Lights
Samsung dishwashers may display blinking or flashing lights as a way to communicate issues or status updates. Below are common combinations of lights and their meanings, along with troubleshooting steps you can take.
Auto and Express 60
- Meaning: The panel detects a stuck button.
- Troubleshooting:
- Turn off the dishwasher.
- Touch every button on the panel.
- If any buttons are not working correctly, or if the error code returns after turning the dishwasher back on, visit the Support Center to request service.
Auto and Heavy
- Meaning: There is too much water in the dishwasher, often related to a drain issue.
- Troubleshooting:
- Inspect the dishwasher’s drain connection at the sink.
- Check the drain hose.
- Run water in the sink that the dishwasher is connected to.
- Clean the drain, filter, and sump in the tub.
Auto, Normal, and Express 60
- Meaning: The panel detects a stuck button.
- Troubleshooting: Follow the same steps as in the Auto and Express 60 section.
Auto and Normal
- Meaning: The dishwasher is too hot.
- Troubleshooting:
- Empty the dishwasher.
- Add detergent, and then run a normal cycle.
- If the error still occurs, switch off power to the dishwasher at the circuit breaker and visit the Support Center.
Auto
- Meaning: The water pressure or temperature is not correct.
- Troubleshooting:
- Verify the water pressure and temperature meet the water supply requirements.
- Ensure Floodsafe hoses are not used, as they are incompatible with Samsung dishwashers.
- Verify the water supply is turned on.
- If the error still occurs, visit the Support Center to request service.
Delicate and Quick
- Meaning: The sensor cannot detect that the door is closed.
- Troubleshooting:
- Make sure the door is closed properly. If it is, visit the Support Center.
Delicate
- Meaning: The dishwasher can’t drain.
- Troubleshooting: Follow the same steps as in the Auto and Heavy section.
Express 60
- Meaning: The water pressure or temperature is not correct.
- Troubleshooting: Follow the same steps as in the Auto section.
Heavy, Delicate, Quick
- Meaning: The temperature sensor is failing.
- Troubleshooting:
- Empty the dishwasher.
- Add detergent, and then run a normal cycle.
- If the error still occurs, switch off power to the dishwasher at the circuit breaker and visit the Support Center.
Heavy and Delicate
- Meaning: The heater is failing.
- Troubleshooting: Follow the same steps as in the Heavy, Delicate, Quick section.
Heavy and Express 60
- Meaning: The dishwasher is unable to heat.
- Troubleshooting: Visit the Support Center to request service.
Heavy and Quick
- Meaning: There is too much water in the dishwasher, often related to a drain issue.
- Troubleshooting: Follow the same steps as in the Auto and Heavy section.
Heavy, Quick+, and Smart Auto
- Meaning: The temperature sensor is failing.
- Troubleshooting: Follow the same steps as in the Heavy, Delicate, Quick section.
Heavy and Quick+
- Meaning: The dishwasher is unable to heat.
- Troubleshooting: Visit the Support Center to request service.
Heavy and Smart Auto
- Meaning: There is too much water in the dishwasher, often related to a drain issue.
- Troubleshooting: Follow the same steps as in the Auto and Heavy section.
Heavy (Models Without Express 60)
- Meaning: The dishwasher’s leak sensor detects moisture. When this code occurs, the dishwasher will turn itself on and will not turn off, attempting to drain the water away.
- Troubleshooting:
- If you see a leak, refer to the guide for dishwasher leaks for troubleshooting.
- If you’re certain that there is not a leak:
- If you recently moved the dishwasher, some water may have splashed near the sensor. Give it time to dry. If the noise of the dishwasher is bothersome, unplug it or turn it off at the circuit breaker.
- If you’ve recently connected the dishwasher to a garbage disposal, ensure the garbage disposal cap is removed.
- Make sure the detergent dispenser has not been overfilled or extra detergent added outside of the dispenser.
- If you continue to receive the error, visit the Support Center.
Heavy (Models With Express 60)
- Meaning: There is too much water in the dishwasher, often related to a drain issue.
- Troubleshooting: Follow the same steps as in the Auto and Heavy section.
Normal, Delicate, and Quick
- Meaning: The water is too hot.
- Troubleshooting:
- Verify the hot water supply is not set above 176°F.
- If it is not, but the error still occurs, visit the Support Center.
Normal, Delicate, and Smart Auto
- Meaning: The water is too hot.
- Troubleshooting: Follow the same steps as in the Normal, Delicate, and Quick section.
Normal and Delicate
- Meaning: The panel detects a stuck button.
- Troubleshooting: Follow the same steps as in the Auto and Express 60 section.
Normal, Heavy, and Express 60
- Meaning: The thermistor has short-circuited.
- Troubleshooting: Visit the Support Center to request service.
Normal, Heavy, and Quick
- Meaning: There is not enough water in the dishwasher.
- Troubleshooting: Follow the same steps as in the Normal and Heavy section.
Normal, Heavy, and Smart Auto
- Meaning: There is not enough water in the dishwasher.
- Troubleshooting: Follow the same steps as in the Normal and Heavy section.
Normal and Heavy
- Meaning: The thermistor is not operating correctly.
- Troubleshooting: Visit the Support Center to request service.
Normal and Quick
- Meaning: The dishwasher is too hot.
- Troubleshooting: Follow the same steps as in the Auto and Normal section.
Normal, Quick+, and Smart Auto
- Meaning: The water is too hot.
- Troubleshooting: Follow the same steps as in the Normal, Delicate, and Quick section.
Normal and Quick+
- Meaning: The panel detects a stuck button.
- Troubleshooting: Follow the same steps as in the Auto and Express 60 section.
Normal and Smart Auto
- Meaning: The dishwasher is too hot.
- Troubleshooting: Follow the same steps as in the Auto and Normal section.
Normal
- Meaning: The dishwasher’s leak sensor detects moisture. When this code occurs, the dishwasher will turn itself on and will not turn off, attempting to drain the water away.
- Troubleshooting: Follow the same steps as in the Heavy (Models Without Express 60) section.
Quick
- Meaning: The water pressure or temperature is not correct.
- Troubleshooting: Follow the same steps as in the Auto section.
Quick+
- Meaning: The dishwasher can’t drain.
- Troubleshooting: Follow the same steps as in the Delicate section.
Smart Auto, Heavy, and Delicate
- Meaning: The temperature sensor is failing.
- Troubleshooting: Follow the same steps as in the Heavy, Delicate, Quick section.
Smart Auto and Heavy
- Meaning: There is too much water in the dishwasher, often related to a drain issue.
- Troubleshooting: Follow the same steps as in the Auto and Heavy section.
Smart Auto, Normal, and Delicate
- Meaning: The water is too hot.
- Troubleshooting: Follow the same steps as in the Normal, Delicate, and Quick section.
Smart Auto and Normal
- Meaning: The dishwasher is too hot.
- Troubleshooting: Follow the same steps as in the Auto and Normal section.
Smart Auto
- Meaning: The water pressure or temperature is not correct.
- Troubleshooting: Follow the same steps as in the Auto section.
All Four (or More) Lights Blinking
- Meaning: The control panel is unable to communicate with the rest of the dishwasher.
- Troubleshooting:
- Turn off the dishwasher at the circuit breaker, wait two minutes, and then turn it back on.
- If the error continues, visit the Support Center to request service.
Any Other Combination of Lights Blinking
- Meaning: Blinking lights do not always indicate an error code. On some models, the current status of the cycle may blink.
- Troubleshooting:
- Check to see if the dishwasher is experiencing any other issues or symptoms.
- If the dishwasher displays a combination of lights flashing that is not in this list, troubleshoot the issue. You can search the support content for an article that addresses your issue directly.
- If your dishwasher is operating normally, no action is needed.
Conclusion
Understanding Samsung dishwasher error codes is crucial for effective troubleshooting and maintaining your appliance’s performance. This guide serves as a one-stop solution for identifying and resolving error codes, ensuring your dishwasher runs efficiently. For persistent issues, always consult the user manual or seek professional service. Regular maintenance and prompt attention to error codes will extend the life of your Samsung dishwasher and enhance its performance.